Contact Us

Whether you have a question about an order, need help choosing the right light for a room, or would like advice on sizing and installation, our team is here to help.

Customer care

Email us at aurenlighting@gmail.com or send a message using the form below. We aim to reply to every message within one working day, Monday to Friday.

To help us help you

• For an existing order, please include your order number.
• For delivery or damage queries, photos of the item and packaging help us resolve things quickly.
• For lighting advice, share your room size, ceiling height and a photo if you can.

You may also find a quick answer in our FAQ.